Articles

AbstractThe sequential order of utterances is often meaningful in coherent dialogues, and the order changes of utterances could lead to low-quality and incoherent conversations. We consider the order information as a crucial supervised signal for dialogue learning, which, however, has been neglected by many previous dialogue systems. Therefore, in this …...

AbstractDisentangling conversations mixed together in a single stream of messages is a difficult task, made harder by the lack of large manually annotated datasets. We created a new dataset of 77,563 messages manually annotated with reply-structure graphs that both disentangle conversations and define internal conversation structure. Our data is 16 …...

AbstractThis paper examines various unsupervised pretraining objectives for learning dialog context representations. Two novel methods of pretraining dialog context encoders are proposed, and a total of four methods are examined. Each pretraining objective is fine-tuned and evaluated on a set of downstream dialog tasks using the MultiWoz dataset and strong …...

AbstractDue to its potential applications, open-domain dialogue generation has become popular and achieved remarkable progress in recent years, but sometimes suffers from generic responses. Previous models are generally trained based on 1-to-1 mapping from an input query to its response, which actually ignores the nature of 1-to-n mapping in dialogue …...

AbstractDiachronic word embeddings have been widely used in detecting temporal changes. However, existing methods face the meaning conflation deficiency by representing a word as a single vector at each time period. To address this issue, this paper proposes a sense representation and tracking framework based on deep contextualized embeddings, aiming …...

AbstractNeural generative models for open-domain chit-chat conversations have become an active area of research in recent years. A critical issue with most existing generative models is that the generated responses lack informativeness and diversity. A few researchers attempt to leverage the results of retrieval models to strengthen the generative models, …...

AbstractWe study learning of a matching model for response selection in retrieval-based dialogue systems. The problem is equally important with designing the architecture of a model, but is less explored in existing literature. To learn a robust matching model from noisy training data, we propose a general co-teaching framework with …...

AbstractThough great progress has been made for human-machine conversation, current dialogue system is still in its infancy: it usually converses passively and utters words more as a matter of response, rather than on its own initiatives. In this paper, we take a radical step towards building a human-like conversational agent: …...

AbstractA challenging problem in on-device text classification is to build highly accurate neural models that can fit in small memory footprint and have low latency. To address this challenge, we propose an on-device neural network SGNN++ which dynamically learns compact projection vectors from raw text using structured and context-dependent partition …...

AbstractWe study the task of response generation. Conventional methods employ a fixed vocabulary and one-pass decoding, which not only make them prone to safe and general responses but also lack further refining to the first generated raw sequence. To tackle the above two problems, we present a Vocabulary Pyramid Network …...

AbstractDialogue systems are usually built on either generation-based or retrieval-based approaches, yet they do not benefit from the advantages of different models. In this paper, we propose a Retrieval-Enhanced Adversarial Training (REAT) method for neural response generation. Distinct from existing approaches, the REAT method leverages an encoder-decoder framework in terms …...

AbstractWhile conditional language models have greatly improved in their ability to output high quality natural language, many NLP applications benefit from being able to generate a diverse set of candidate sequences. Diverse decoding strategies aim to, within a given-sized candidate list, cover as much of the space of high-quality outputs …...

AbstractThis paper presents a new approach that extends Deep Dyna-Q (DDQ) by incorporating a Budget-Conscious Scheduling (BCS) to best utilize a fixed, small amount of user interactions (budget) for learning task-oriented dialogue agents. BCS consists of (1) a Poisson-based global scheduler to allocate budget over different stages of training; (2) …...

AbstractConsistency is a long standing issue faced by dialogue models. In this paper, we frame the consistency of dialogue agents as natural language inference (NLI) and create a new natural language inference dataset called Dialogue NLI. We propose a method which demonstrates that a model trained on Dialogue NLI can …...

AbstractClarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently, existing systems will break down when encountering unconsidered user needs. To address this problem, we propose a novel …...

AbstractIn multi-turn dialogue generation, response is usually related with only a few contexts. Therefore, an ideal model should be able to detect these relevant contexts and produce a suitable response accordingly. However, the widely used hierarchical recurrent encoder-decoder models just treat all the contexts indiscriminately, which may hurt the following …...

AbstractSemantically controlled neural response generation on limited-domain has achieved great performance. However, moving towards multi-domain large-scale scenarios are shown to be difficult because the possible combinations of semantic inputs grow exponentially with the number of domains. To alleviate such scalability issue, we exploit the structure of dialog acts to build …...

AbstractIt is desirable for dialog systems to have capability to express specific emotions during a conversation, which has a direct, quantifiable impact on improvement of their usability and user satisfaction. After a careful investigation of real-life conversation data, we found that there are at least two ways to express emotions …...

AbstractThe majority of conversations a dialogue agent sees over its lifetime occur after it has already been trained and deployed, leaving a vast store of potential training signal untapped. In this work, we propose the self-feeding chatbot, a dialogue agent with the ability to extract new training examples from the …...

AbstractOnline abusive behavior affects millions and the NLP community has attempted to mitigate this problem by developing technologies to detect abuse. However, current methods have largely focused on a narrow definition of abuse to detriment of victims who seek both validation and solutions. In this position paper, we argue that …...