Evaluating the effects of interactivity in a post-editing workbench

AbstractThis paper describes the field trial and subsequent evaluation of a post-editing workbench which is currently under development in the EU-funded CasMaCat project. Based on user evaluations of the initial prototype of the workbench, this second prototype of the workbench includes a number of interactive features designed to improve productivity and user satisfaction. Using CasMaCat’s own facilities for logging keystrokes and eye tracking, data were collected from nine post-editors in a professional setting. These data were then used to investigate the effects of the interactive features on productivity, quality, user satisfaction and cognitive load as reflected in the post-editors’ gaze activity. These quantitative results are combined with the qualitative results derived from user questionnaires and interviews conducted with all the participants.