Articles

AbstractContingent reasoning is one of the essential abilities in natural language understanding, and many language resources annotated with contingent relations have been constructed. However, despite the recent advances in deep learning, the task of contingent reasoning is still difficult for computers. In this study, we focus on the reasoning of …...

AbstractDiscourse parsing has proven to be useful for a number of NLP tasks that require complex reasoning. However, over a decade since the advent of the Penn Discourse Treebank, predicting implicit discourse relations in text remains challenging. There are several possible reasons for this, and we hypothesize that models should …...

AbstractWe present a corrected version of a subset of the FactBank data set. Previously published results on FactBank are no longer valid. We perform experiments on FactBank using multiple training paradigms, data smoothing techniques, and polarity classifiers. We argue that f-measure is an important alternative evaluation metric for factuality. We …...

AbstractPresuppositions are assumptions that are taken for granted by an utterance, and identifying them is key to a pragmatic interpretation of language. In this paper, we investigate the capabilities of transformer models to perform NLI on cases involving presupposition. First, we present simple heuristics to create alternative “contrastive” test cases …...

AbstractThe state of bridging resolution research is rather unsatisfactory: not only are state-of-the-art resolvers evaluated in unrealistic settings, but the neural models underlying these resolvers are weaker than those used for entity coreference resolution. In light of these problems, we evaluate bridging resolvers in an end-to-end setting, strengthen them with …...

AbstractKnowledge graph embedding (KGE) has been well-studied in general domains, but has not been examined for food computing. To fill this gap, we perform knowledge representation learning over a food knowledge graph (KG). We employ a pre-trained language model to encode entities and relations, thus emphasizing contextual information in food …...

AbstractWe examine the link between facets of Rhetorical Structure Theory (RST) and the selection of content for extractive summarisation, for German-language texts. For this purpose, we produce a set of extractive summaries for a dataset of German-language newspaper commentaries, a corpus which already has several layers of annotation. We provide …...

AbstractTarget-oriented dialog aims to reach a global target through multi-turn conversation. The key to the task is the global planning towards the target, which flexibly guides the dialog concerning the context. However, existing target-oriented dialog works take a local and greedy strategy for response generation, where global planning is absent. …...

AbstractMedication recommendation is a crucial task for intelligent healthcare systems. Previous studies mainly recommend medications with electronic health records (EHRs). However, some details of interactions between doctors and patients may be ignored or omitted in EHRs, which are essential for automatic medication recommendation. Therefore, we make the first attempt to …...

AbstractWe propose a speaker clustering model for textual dialogues, which groups the utterances of a multi-party dialogue without speaker annotations, so that the actual speakers are identical inside each cluster. We find that, without knowing the speakers, the interactions between utterances are still implied in the text, which suggest the …...

AbstractHealth coaching helps patients identify and accomplish lifestyle-related goals, effectively improving the control of chronic diseases and mitigating mental health conditions. However, health coaching is cost-prohibitive due to its highly personalized and labor-intensive nature. In this paper, we propose to build a dialogue system that converses with the patients, helps …...

AbstractTraditional intent classification models are based on a pre-defined intent set and only recognize limited in-domain (IND) intent classes. But users may input out-of-domain (OOD) queries in a practical dialogue system. Such OOD queries can provide directions for future improvement. In this paper, we define a new task, Generalized Intent …...

AbstractEmotion Recognition in Conversation (ERC) has attracted increasing attention in the affective computing research field. Previous works have mainly focused on modeling the semantic interactions in the dialogue and implicitly inferring the evolution of the speakers’ emotional states. Few works have considered the emotional interactions, which directly reflect the emotional …...

AbstractSince empathy plays a crucial role in increasing social bonding between people, many studies have designed their own dialogue agents to be empathetic using the well-established method of fine-tuning. However, they do not use prompt-based in-context learning, which has shown powerful performance in various natural language processing (NLP) tasks, for …...

AbstractPrior studies addressing target-oriented conversational tasks lack a crucial notion that has been intensively studied in the context of goal-oriented artificial intelligence agents, namely, planning. In this study, we propose the task of Target-Guided Open-Domain Conversation Planning (TGCP) task to evaluate whether neural conversational agents have goal-oriented conversation planning abilities. …...

AbstractBuilding dialogue generation systems in a zero-shot scenario remains a huge challenge, since the typical zero-shot approaches in dialogue generation rely heavily on large-scale pre-trained language generation models such as GPT-3 and T5. The research on zero-shot dialogue generation without cumbersome language models is limited due to lacking corresponding parallel …...

AbstractSpeakers repeat constructions frequently in dialogue. Due to their peculiar information-theoretic properties, repetitions can be thought of as a strategy for cost-effective communication. In this study, we focus on the repetition of lexicalised constructions—i.e., recurring multi-word units—in English open-domain spoken dialogues. We hypothesise that speakers use construction repetition to mitigate …...

AbstractReal human conversation data are complicated, heterogeneous, and noisy, from which building open-domain dialogue systems remains a challenging task. In fact, such dialogue data still contains a wealth of information and knowledge, however, they are not fully explored. In this paper, we show existing open-domain dialogue generation methods that memorize …...

AbstractMulti-class unknown intent detection has made remarkable progress recently. However, it has a strong assumption that each utterance has only one intent, which does not conform to reality because utterances often have multiple intents. In this paper, we propose a more desirable task, multi-label unknown intent detection, to detect whether …...

AbstractDue to the increasing use of service chatbots in E-commerce platforms in recent years, customer satisfaction prediction (CSP) is gaining more and more attention. CSP is dedicated to evaluating subjective customer satisfaction in conversational service and thus helps improve customer service experience. However, previous methods focus on modeling customer-chatbot interaction …...