Электронная почта
material
ID: emailcommunication
Related Papers
Message Classification in the Call Center
Customer care in technical domains is increasingly based on e-mail communication, allowing for the re- production of approved solutions. Identifying the customer's problem is often time-consuming, as the problem space …...
Requests and Commitments in Email are More Complex Than You Think: Eight Reasons to be Cautious
Many workplace tasks are managed through email communication, involving the exchange of requests and commitments. Our aim is to build a tool that can automatically identify and manage such requests …...