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Compared to the telephone, email based cus- tomer care is increasingly becoming the pre- ferred channel of communication for corpora- tions and customers. Most email-based cus- tomer care management systems …...

With the in-depth study of sentiment analysis research, finer-grained opinion mining, which aims to detect opinions on different review fea- tures as opposed to the whole review level, has been …...

Event schema induction is the task of learning high-level representations of complex events (e.g., a bombing) and their entity roles (e.g., perpetrator and victim) from unlabeled text. Event schemas have …...

AbstractWe present a novel iterative extraction model, IterX, for extracting complex relations, or templates, i.e., N-tuples representing a mapping from named slots to spans of text within a document. Documents …...