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otherentity ID: customerfeedback

Related Papers

Incorporating Politeness across Languages in Customer Care Responses: Towards building a Multi-lingual Empathetic Dialogue Agent

Authors: nan

Publication: TIPSTER (2020)

DOI: nan

AbstractCustomer satisfaction is an essential aspect of customer care systems. It is imperative for such systems to be polite while handling customer requests/demands. In this paper, we present a large …...

14499

Analyzing the Use of Influence Functions for Instance-Specific Data Filtering in Neural Machine Translation

Authors: nan

Publication: TIPSTER (2022)

DOI: nan

AbstractCustomer feedback can be an important signal for improving commercial machine translation systems. One solution for fixing specific translation errors is to remove the related erroneous training instances followed by …...

27568