Task Oriented Dialog System

We describe an approach for acquiring the domain-specific dialog knowledge required to configure a task-oriented dialog system that uses human-human interaction data. The key aspects of this problem are the …...

AbstractModern task-oriented dialog systems need to reliably understand users’ intents. Intent detection is even more challenging when moving to new domains or new languages, since there is little annotated data. …...

AbstractOut-of-Domain (OOD) detection is a key component in a task-oriented dialog system, which aims to identify whether a query falls outside the predefined supported intent set. Previous softmax-based detection algorithms …...